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Q. Will this website allow Credit Card payments without using PayPal or Google Check-Out in the future? |
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A. We were hoping to implement a new payment system in time for the 2010 calendar season. We ran out of time. When we do get a new system in place we will also continue to allow payments through PayPal and Google for customers that choose to do so. |
Q. Do you sell calendars from previous years? How much do they cost? |
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A. We do offer calendars for most previous years. Due to the costs of storage and the time it takes to dig out particular ones, we charge the same for old calendars as we do for new ones. The exceptions are for the Pocket Astrologer 1995 and older are $5.95 each and Celestial Influences 1989 and older (when they were still black & white illustrations) are $9.95 each. |
Q. What is Media Mail? |
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A. Media Mail is the same category that used to be called "Special Standard Mail" and "BookRate" before that. It is a fourth-class mail and can be very slow. First Class Mail or Priority Mail (depends on weight of the package ---- First Class over 13 oz. becomes Priority Mail) is much faster and more dependable than Media Mail.
The difference will be even more noticeable during November, December, and even the first part of January.
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Q. Is my Credit Card information secure? What is our Data Protection and Privacy Policy? |
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i. We understand the importance of maintaining and protecting your privacy. When you place an order need enough information to process your order. This information includes: name, email address, delivery address, billing address, and telephone number. (When you place an order online we never see or have access to your credit or debit card information as that is entered at a secure payment processing area at PayPal.com or Google-Checkout. This information is required to process and fulfil your order and to notify you if there is a problem.
ii. We use your e-mail address to send a confirmation of your order.
iii. We use your information to fill your order and to notify you about future calendars.
iv. "Cookies" are small pieces of information stored on your computer's hard drive by your web browser. The cookies that we use contain no personal information that could be used to identify you and are used only to keep track of items you have added to your shopping basket. You cannot put items into the shopping cart with "cookies" turned on.
v. We do our utmost to prevent unauthorized access to your information by following strict procedures about the storage and timely destruction of your information.
vi. By using the QuicksilverProductions.com website you consent to the collection and use of your information as described in this policy. |
Q. Do you sell wholesale? |
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A. Yes, we offer wholesale prices on orders for resale. To qualify as a wholesale customer with us you need to send:
* a photocopy of your resale tax number, * a photocopy of your yellow page listing or other proof that you are buying for resale, and * a signed affidavit stating that everything you are buying is for resale.
We also require your first order be prepaid. We will supply wholesale pricing information when we receive the qualifying information requested above. |
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On this page you will find a list of Frequently Asked
Questions (FAQ) and their respective answers.
If there is a question you have that you do not see listed here, plese
contact us and let us know!
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